Contact Us & Emergency Numbers
All the ways to reach SIXT Iceland – and who to call in an emergency.
Emergency
- Police, ambulance, fire and rescue: 112 – call if anyone is injured or in danger.
- Breakdown, flat tire or accident (24/7): 24 Road Assistance – +354 419 2400. See What to do in case of an accident or breakdown.
Customer service
- Email: cs@sixt.is – questions about your booking, invoices, fines, damage or lost items.
- Phone: +354 540 2222 – for example to extend your rental or change your return time.
- SIXT app: manage your booking and add your flight number.
When you contact us, please include your reservation or rental agreement number – it helps us answer faster.
Damage or roadside assistance refund
The fastest way to report damage or request a refund for roadside assistance is our online form – no email needed.
Request a roadside assistance refund
Our locations
| Location | Opening hours |
|---|---|
| Rental desk – inside the Keflavík Airport terminal (arrivals hall) | 06:00–02:00 daily |
| Return station – Blikavöllur 5, Keflavíkurflugvöllur | 06:00–20:00 daily |
More details and maps: SIXT locations & opening hours.